You get customer feedback first, then with a single click, request them to post to your favorite Review Site, including Google, Yelp, Facebook.
Your ReviewKeep Portal shows you all reviews posted to sites like Google, Yelp and Facebook and allows you to directly respond to any postings.
ReviewKeep gives you all customer feedback before public posting, allowing you to communicate with any customer and assign poor reviews to a company representative in our Customer Support module.
ReviewKeep has a realtime dashboard that shows all types of statistics and feedback. See recent review postings, how many new reviews received, star reviews, customer support tickets addressed, and much more.
Have multiple locations, or even organizations with different brand names? No issue, keep track of all locations and different organizations, or roll up all stats for an enterprise-wide overview. Compare and contrast locations to see who is performing best.
The ReviewKeep Platform has a myriad of reports, all geared towards giving you the best insight possible on your organization and your competitors!
Want to see how that competitor is down the street, regionally, or nationally? No problem, put them in your competitor list and ReviewKeep monitors their profiles and give you insightful reporting so you can keep your competitive advantage!
ReviewKeep automatically sends out reminders on industry standard increments. However, you can send reminders to complete review requests and surveys at your preferred increments in the manual settings tab.
ReviewKeep is a mini CRM allowing you to enter all pertinent customer data including contact information, notes, birthdays, and preferences.
Customers like to know you care. Want to send customers birthday or holiday cards? No problem! Want to send out a coupon to drive business? No problem! Experiencing a slower than normal period and want to get customer attention, send out a discount card good for the next few days! Increase touch points to keep your business the first consumers think when repurchasing your products and services!