You post reviews on any review site where you are registered. The three most popular ones are Google, Yelp, and Facebook. However, there are other platforms that are industry specific like OpenTable and Zillow that may be just as important or more for industries like Restaurants and Real Estate.

Reviews in this digital age are the single most important aspect of your business. Several surveys and reports have put the number of consumers who read reviews before they purchase or visit a brick & mortar business at over 90%. Online Reviews now are trusted more than ads and even more than personal referrals. The baseline of reviews for your business to be trusted is a minimum of 40 reviews, with those businesses with hundreds and thousands being trusted more than competitors with less.

Negative reviews are not always bad, but only if in a very low percentage and only if addressed immediately. Businesses that have a high percentage of poor reviews dramatically decrease their traffic. You must also address poor reviews. Businesses that do not address poor reviews suffer in branding and reputation. Luckily the ReviewKeep platform is specifically designed to decrease negative reviews by capturing them before the customer posts to review sites and starts a dialogue to rectify the problem. The goal is turning a negative experience into a positive experience and a positive review, or a no review. Using ReviewKeep gives you the ability for your company to identify issues and take appropriate action when real issues are identified and put in procedures where the negative experience is identified and fixed.

Registering at review sites is easy and quick! Review Keep has a video showing you how to register your business on sites like Google, Yelp, Facebook.

It's Easy! ReviewKeep has a built-in customer CRM that quickly adds customers manually at time of checkout, or entire customer lists can be uploaded from excel or comma separated value files. Contact ReviewKeep for more information on help with large lists.

Yes, the ReviewKeep platform automatically sends out reminders per industry standard. However, you can modify how many times and duration between reminders in your ReviewKeep Management Panel.

We have found that the initial send should be immediately after the customer purchase. This ensures your request for review get there before they go and post themselves, giving you the opportunity to ensure it's a positive review and to address customer issues. Reminders are then send a day after purchase, if no response three days after, then final reminder at 5 days. You can modify response time and quantity in your ReviewKeep Mangement Panel.

Yes! You can directly post to all your social media sites you registered on our platform with a one click button.

Yes! You can directly post all or select only certain reviews to post on your website with a one click button after we generate code that inserts the reviews to a your preferred location on your website.

YES! Reviews count around 15% of your total SEO score according to multiple search engines. The more reviews you have the better your SEO scores. In SEO, negative reviews help just as much as positive reviews, but negative reviews will hurt consumer confidence, so the ReviewKeep platform tries to eliminate those and turn them into positive reviews or no reviews.